Are You a Victim of the Customer Service Gap?

Sometimes, you want to have a gap—a gap between you in front and your competitors far behind. But other times a gap is dangerous, particularly a gap between the service you think you’re providing and what your customers actually think of your service. Surveys have found that as many as 80 percent of companies think […]

read more

Why Small Businesses Should Think About Cybersecurity

Cybersecurity isn’t just a concern for the big companies. It affects businesses of every size, and as many as half of all small businesses experienced cybersecurity issues in the past year alone. We’ve debunked some of the most common myths you’ll hear about small business cybersecurity, all in our latest post on our blog, including […]

read more

Friday 5 for March 16th, 2018

Before You Take Out a Loan, Slow Down! By Fran Tarkenton If something sounds too good to be true, it probably is. Cash flow pressure can be very intense, and we all run into unexpected problems that impact our finances, but when that happens… Watch video Appearance Still Matters By Will Adams You’ve probably heard […]

read more

Before You Take Out a Loan, Slow Down!

If something sounds too good to be true, it probably is. Cash flow pressure can be very intense, and we all run into unexpected problems that impact our finances, but when that happens the most important thing to do is to slow down, says Ami Kassar, author of The Growth Dilemma. The more anxious you […]

read more

Appearance Still Matters

During a recent meeting with a salesperson, I was reminded of one of the most powerful realities in business: appearance matters. As the salesman and I began to talk, I couldn’t help but admire his well-kept, professional appearance. His attire was just right—professional, trendy, but not over-the-top. As I shut the door to my office, […]

read more

Make Last Impressions Count, Too

Everybody knows about the importance of a good first impression. But the last impression matters, too—because it’s often a lasting impression. A good last impression will leave your customer feeling good about you and your business, and ready to come back to you when they need your services again. In this video, you’ll learn about […]

read more

Have You Hired Adaptive Workers?

The only constant is change, and it’s important that your team is made up of adaptive workers—people who don’t resist change, but embrace it, and even anticipate it! The key to finding these kind of exceptional people is not based on generational stereotypes, but you can discover them by asking the right kinds of questions […]

read more

Friday 5 for March 9th, 2018

Find Answers to The Growth Dilemma By Fran Tarkenton What would you be willing to risk to grow your business? What kind of risks should you take? When is it appropriate to take some chips off the table and diversify our investments? These kinds… Watch video Why We Fear Failure By Will Adams Fear. A four-letter word […]

read more