Consultant’s Corner: Business Succession Agreements

Q: What do I need to know about Business Succession Agreements? Business succession planning refers to the planning for changing ownership of business interests. There is no one document that does effective business succession planning. You can research succession planning considerations through articles and information like the following examples, which explain that several coordinated documents are often required to […]

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Your Pitch is Your Movie Trailer

Everybody knows the Golden Globes and the Oscars. But last week was an entertainment awards show you likely don’t know: the Golden Trailer Awards. Since 1999, the Golden Trailer Awards are given out each year to honor the best movie trailers. This year’s ceremony was on May 31st, and the big winner was Black Panther, […]

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Is Your Loyalty Program Creating Customer Loyalty?

It seems obvious that just by having a loyalty program, it must be creating loyalty. But are your customers loyal to your business, or are they loyal to the loyalty program? It’s a key difference! There are three general types of loyalty programs: Discounts/Perks Programs, Relationship Programs, and Membership Programs. Learn about some great examples […]

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5 Rules to Make Your Gifts Unforgettable

Every year around the holidays, our company breakroom fills to capacity with a mountain of indistinguishable gift baskets full of stuff―peanuts, pretzels, coffee, meats and cheeses, fruits, chocolate, and just about everything else that can be consumed by office vultures. The baskets are sent to us by business partners, vendors, people that we’ve worked with, […]

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What to Do When You Offer a New Employee Benefit

Do your employees understand the benefits you’re offering them, and how to use them? Are you getting the biggest advantage possible from the benefits you’re offering? A benefit that no employee knows about or uses doesn’t do you much good, so whenever you roll out a new employee benefit, follow these 5 steps, including getting […]

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Friday 5 for June 1st, 2018

Sales Partnerships vs. Ownership Partnerships By Fran Tarkenton Partnerships are important, but it’s important to be very careful before entering into an ownership partnership. Ami Kassar, author of The Growth Dilemma, encourages anyone going into an ownership partnership… Watch video Listen with Empathy By Will Adams Listening with empathy is a skill. It takes practice. And like […]

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Sales Partnerships vs. Ownership Partnerships

Partnerships are important, but it’s important to be very careful before entering into an ownership partnership. Ami Kassar, author of The Growth Dilemma, encourages anyone going into an ownership partnership or getting an investors to go through some exercises to prevent trouble down the road. For example, how big do you want your business to be […]

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Are You Customer Focused?

Customer-unfriendly policies send a message, and not just to your customers. They also send a loud and clear signal to your employees about the culture and values of your company. I recently had a conversation with a potential client that very clearly illustrated the difference between a customer-focused company and one that is not, as […]

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Listen with Empathy

Our ability to openly share information, build meaningful relationships, and make well-informed decisions often gets derailed by one common problem: an inability to listen. More specifically, an inability to listen with empathy. Listening with empathy is a skill. It takes practice. And like every skill, the more you practice, the better you get. Understanding and sharing […]

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Consultant’s Corner: Home-Based Business Insurance

Question: Would our homeowner’s insurance cover the entire inventory of our home-based business, or do we need additional insurance? In our experience, it is unlikely that your existing homeowner’s insurance policy covers any of your business assets or liabilities, particularly significant amounts. You would have to speak with your homeowner’s insurance agent to determine if […]

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