I’ve always admired the men and women of our military, those who are with us today and those who have come before us. I’m humbled by their service and sacrifice. I admire their bravery. I’m inspired by their grit and determination. And when an accomplished military leader speaks, I listen. May 17, 2014, marked one […]
We’ve all been there. Sitting in bumper-to-bumper traffic, slowly inching your way forward, when you notice a car at a stop sign with their blinker on, patiently trying to turn in to traffic. One by one, the drivers in front of you do everything they can to block that car from entering their lane. When […]
The expression “don’t judge a book by its cover” is a metaphorical phrase which means, “You shouldn’t prejudge the worth or value of something by its outward appearance alone.” When such advice is ignored―and let’s be honest, we have ALL been guilty of ignoring it―there’s a good chance you’ll miss out on new relationships, fruitful […]
In a world where everyone has an opinion, who should we listen to? Marketers bombard us with products and services that we must have in order to live a happy and productive life. Our social media feed barrages us with advice on how to feel. News pundits tell us how we should think. Employers, colleagues, […]
While email, texting, and instant messaging have improved our ability to communicate quickly, our overreliance on them may be undermining our ability to communicate successfully. Countless research studies have shown that we communicate most effectively in real-life, real-time conversations. Albert Mehrabian, Professor Emeritus of Psychology at UCLA, has conducted numerous experiments dealing with the communication […]
During a recent meeting with a salesperson, I was reminded of one of the most powerful realities in business: appearance matters. As the salesman and I began to talk, I couldn’t help but admire his well-kept, professional appearance. His attire was just right—professional, trendy, but not over-the-top. As I shut the door to my office, […]
Fear. A four-letter word that we all struggle with. Fear—especially the fear of failure—impacts the decisions you make and the actions you take. When left unchecked, it can become an obstacle that stands between you and your goals. Fear of failure is a real thing. It’s an emotional, mental, and behavioral reaction to the anticipated […]
As a successful restaurant owner neared retirement, he had a decision to make. He could find a buyer for his restaurant, give it to one or both of his sons, or close it down altogether. After carefully studying his options, he made the decision to pass his restaurant to his youngest son. When he pulled […]
What is the single biggest key to business success? Some may say it’s having a product or service that solves a problem. That would be a good answer, but I think there’s a better one. Others would argue that it’s all about customer acquisition. Again, great answer, but still not the right one. Here’s where […]
Tell me if this scenario sounds familiar. You’ve just been asked to speak in front of an audience about a particular subject. You’ve agreed, and the date has been set. But as you begin to prepare for the big day, self-doubt begins to set in. Suddenly, you can’t get out of your own head. My […]
